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Shipping Policy

Last updated: May 28, 2026

How We Ship

We operate a dropshipping model — your order is fulfilled directly by our supplier partners and shipped to your door. This allows us to offer a wide product range at competitive prices.

Estimated Delivery Times

DestinationEstimated Delivery
United States7–14 business days
Canada / Australia10–18 business days
United Kingdom / EU8–16 business days
Rest of World14–25 business days

These are estimates. Delays may occur due to customs clearance, public holidays, or carrier capacity. We ship from warehouses in China, the US, and Europe depending on product and stock location.

Shipping Costs

Standard shipping is free on all orders. Expedited shipping options may be available at checkout for an additional fee.

Tracking

Once your order ships you will receive a tracking number by email. Track your package via the carrier website or contact us for assistance.

Customs and Duties

International orders may be subject to import duties and taxes levied by the destination country. These charges are the buyer's responsibility. We mark packages at accurate declared values.

Lost or Undelivered Packages

If your package is marked delivered but you have not received it, please check with neighbours and your local post office first. If still missing, contact us within 7 days and we will investigate and reship or refund.